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Guarantee

OTTO Arena System GmbH

OTTO-PerforatedMats

20-year guarantee on functionality when installed, maintained and stored correctly.

Please note: The mats may slightly vary in color, shape, dimensions and weight depending on production. Any complaints or requests for exchange based on these factors cannot be accepted as they have no effect on functionality.​


OTTO-StableMats

2-year guarantee

Please note: The mats may slightly vary in color, shape, dimensions and weight depending on production. Any complaints or requests for exchange based on these factors cannot be accepted as they have no effect on functionality.​


OTTO-IndoorMats

20-year guarantee on functionality when installed, maintained and stored correctly.

Please note: The mats may slightly vary in color, shape, dimensions and weight depending on production. Any complaints or requests for exchange based on these factors cannot be accepted as they have no effect on functionality.​


OTTO-ArenaTex Footing

2-year guarantee on functionality

Please note: Ideal functionality is ensured by means of adequate maintenance of the footing. This includes the removal of horse manure, continuously keeping the footing clear of other types of dirt (e. g. leafs) as well as regular watering and adequate leveling by means of arena groomers. Any changes to the footing made by the client lead to the voiding of the guarantee.

Sand is a natural product and is subject to variations in color which do not justify a complaint.


OTTO-ArenaLeveler DELUXE:

2-year guarantee (except for wear and tear parts)


OTTO-ArenaLeveler VARIO:

2-year guarantee (except for wear and tear parts)


Rubber bricks:

2-year guarantee